Refund & Return Policy
Refund & Return Policy for BeautyAndTheFit
Effective Date: [Insert Date]
Thank you for shopping at BeautyAndTheFit! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Refund & Return Policy below.
1. Return Eligibility
We accept returns within [Insert Time Frame] days from the delivery date, subject to the following conditions:
- Product Condition: Items must be unused, in their original packaging, and in the same condition as you received them.
- Proof of Purchase: A receipt or order confirmation is required for all returns.
- Non-returnable Items: Due to hygiene and safety reasons, certain products such as opened or used health and beauty items, intimate apparel, and perishable goods cannot be returned.
2. How to Return an Item
To initiate a return, please follow these steps:
- Contact Us: Email us at zeeshanreki12345@gmail.com with your order number and the reason for your return.
- Return Authorization: Once we review your request, we will send you a Return Authorization and detailed instructions on how to return your product.
- Ship the Item: Send the item back to us using a traceable shipping method. Please ensure the product is securely packaged to prevent damage during return transit.
3. Refund Process
Once we receive and inspect the returned item, we will process your refund within [Insert Time Frame, e.g., 7-10 business days. The refund will be credited to the original payment method used during the purchase.
- Shipping Fees: Shipping costs are non-refundable, and the customer is responsible for return shipping costs, except in cases where the return is due to an error on our part (e.g., incorrect or defective item).
- Partial Refunds: We reserve the right to issue a partial refund if the returned items show signs of wear, damage, or missing parts.
4. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us at zeeshanreki12345@gmail.com to initiate the exchange process. The exchange is subject to availability. If the item you want is out of stock, you will be offered a full refund instead.
5. Defective or Damaged Items
In the unlikely event that you receive a defective or damaged item, please contact us within [Insert Time Frame] days of receiving your order. Provide clear photos of the defect or damage along with your order details. We will either issue a full refund or send you a replacement at no extra cost.
6. Sale and Clearance Items
All sale or clearance items are final sale and are not eligible for return or refund, unless the item is defective or damaged upon arrival.
7. International Returns (For Orders in UAE & KSA)
If you are returning an item from outside of the UAE or KSA, please note that international shipping fees are the responsibility of the customer. We recommend using a shipping method with tracking to ensure your return reaches us.
8. Customer Responsibilities
You are responsible for ensuring that the item being returned is packed safely to avoid damage during return shipping. GlowFit is not responsible for lost or damaged items during the return shipping process.
9. Contact Us
If you have any questions regarding our Refund & Return Policy, or if you need assistance with a return or exchange, please don’t hesitate to contact us at:
Email: zeeshanreki12345@gmail.com
Company Name: BeautyAndTheFit